Outsourced IT department on subscription. Helpdesk, monitoring, administration — no recruitment needed.
Three plans tailored to your company size. Dedicated account manager, guaranteed SLA, monthly reports.
Three plans tailored to your company size
- Audience Companies 1–10 seats
- Hours pool 2h/mo
- Response time (SLA) 8 business hours
- Helpdesk Email
- Monitoring Status alerts
- M365/GW administration On request
- Employee onboarding On request
- Patch management On request
- Monthly report —
- Dedicated manager —
- Audience Companies 10–50 seats
- Hours pool 10h/mo
- Response time (SLA) 4 business hours
- Helpdesk Email + phone + Slack
- Monitoring 24/7 with alerting
- M365/GW administration Included
- Employee onboarding Included (up to 5/mo)
- Patch management Monthly
- Monthly report ✓
- Dedicated manager —
- Audience Companies 50–200 seats
- Hours pool 25h/mo + on-call
- Response time (SLA) <1h · 24/7/365
- Helpdesk Slack Connect + on-call phone + ticket portal
- Monitoring 24/7 + dedicated dashboard + weekly reports
- M365/GW administration Included + licence optimisation
- Employee onboarding Included (unlimited)
- Patch management Weekly
- Monthly report ✓ (extended + QBR)
- Dedicated manager ✓
Unused hours roll over to the next month (max 3 months carry-over). Overtime is billed at the subscription rate −15% vs the consulting rate. Monthly, annual (−10%) or two-year (−15%) agreements. On-site visits included in Business and Enterprise plans; Starter +€45/visit.
What the subscription includes
HELPDESK
Your employees call or write to us — not to you. We resolve issues with computers, email, printers and VPN.
24/7 MONITORING
We watch servers, links and cloud services. We react to problems before they affect your team's work.
M365 / GOOGLE ADMIN
We manage accounts, licences, groups and permissions. We configure new features and enforce security.
SECURITY
System updates, antivirus, disk encryption, password policies. Proactive protection, not firefighting.
BACKUP
Automatic backup of mail, files and servers. We test restores quarterly so you can be sure it works.
ONBOARDING / OFFBOARDING
New employee? Account, laptop, access — ready on day one. Leaving? We revoke access and archive data.
4 steps to peaceful IT
FREE CALL
We learn about your company, number of seats and needs.
OPENING AUDIT
We inventory hardware, accounts and infrastructure. Report on the current IT state.
ONBOARDING
We take over administration, configure monitoring, launch the helpdesk.
ONGOING CARE
IT just works. You get a monthly report and peace of mind.
Frequently asked questions about the IT subscription
Overtime is billed at a 15% discount vs the consulting rate. You can also upgrade to a higher plan at any time.
Monthly agreements: 30-day notice period. Annual and two-year: at the end of the term.
Yes. We support Windows, macOS and Linux. For macOS we use Jamf, for Linux — management via Ansible.
Yes, you can change plan at any billing cycle.
Unused hours roll over to the next month (max 3 months of accumulation). E.g. on Starter: if you don't use 2h in January, in February you have 4h.
Choose a plan that fits your company.
First consultation free. We respond within 4 hours.
BOOK A FREE CALL →