IT without headaches.
Helpdesk, networks, security —
on a fixed subscription.

We offer flexible cooperation models tailored to businesses of all sizes. DevOps and IT consultations start from €95/hour - ideal for quick advice and solving individual problems. Comprehensive IT infrastructure audits, security assessments, and performance reviews cost from €360 - you receive a detailed report with recommendations. Implementation projects (cloud migrations, Kubernetes deployments, CI/CD automation) are delivered from €720/project depending on complexity. For companies needing ongoing support, we offer administrative subscriptions from €120/month with guaranteed response times. The first consultation is always free - it allows us to understand your needs and prepare an optimal offer.

Response time is our priority. We respond to standard email and phone inquiries within a maximum of 4 business hours. For companies with ongoing IT support contracts, we offer an extended package: 24/7 infrastructure monitoring with automatic alerting, proactive incident detection and response before they impact business, and a dedicated communication channel with priority response times. In case of critical infrastructure failures, we activate emergency mode - our DevOps specialists can start work even at night and on weekends. SLA (Service Level Agreement) parameters are set individually - from standard support during business hours to full 24/7/365 coverage.

Yes, for clients with ongoing IT administration and DevOps support contracts, we offer formal SLA (Service Level Agreement) contracts with precisely defined parameters. We guarantee specific response times to tickets (from 15 minutes for critical incidents), problem resolution times, and infrastructure availability levels (up to 99.9% uptime). 24/7 monitoring allows us to proactively detect anomalies and potential problems before they impact your business operations - we often fix issues before the client notices them. As part of the SLA, we also provide regular infrastructure performance reports, security reviews, and planned maintenance windows. SLA parameters are customized to system criticality and specific industry requirements (e.g., finance, e-commerce, healthcare).

OPSWRO headquarters is located in Wroclaw, Poland, but we serve clients throughout Poland and worldwide. The nature of DevOps and IT administration work allows us to work fully effectively remotely - we manage infrastructure for clients from Warsaw, Krakow, Poznan, Gdansk, as well as from Germany, UK, USA, and other countries. We use secure VPN connections, encrypted communication, and proven remote administration tools. For clients in the Wroclaw and Lower Silesia area, we also offer on-site support - hardware installations, physical audits, on-site training. We communicate fluently in Polish and English, allowing us to collaborate with international teams.

The process of starting cooperation with OPSWRO is fast and transparent. The first step is a free consultation - we schedule it within a maximum of 4 hours from your inquiry. During the call (phone or video), we learn about your needs, current infrastructure, and challenges. Based on this, we prepare a personalized offer with a specific scope of work, timeline, and pricing. After acceptance, we can start work immediately or schedule the start according to your calendar. In case of urgent interventions, infrastructure failures, or critical security issues - we can respond the same day, often within a few hours. For long-term projects, we ensure smooth onboarding with knowledge transfer and documentation.

OPSWRO stands out in the DevOps and IT administration services market through several key aspects. First, we combine deep technical knowledge with practical business experience - we understand that infrastructure should serve business goals, not be a goal in itself. Second, we offer a flexible cooperation model - from one-time consultations to full IT outsourcing, without long-term commitments. Third, we prioritize transparency - clear pricing, regular reports, complete documentation. Our specialists hold AWS, Azure, Kubernetes (CKA/CKAD) certifications and have years of experience in projects for companies from startups to corporations. We cover the full spectrum - from cloud-native infrastructure and DevOps to everyday IT administration and helpdesk, enabling end-to-end project delivery. The first consultation is free - see our approach for yourself.